01 Overview
At PerPayGold, trust is our foundation. Every unit of digital gold you purchase is backed by an equivalent quantity of physically held, BIS-certified, 24-karat gold stored in insured, regulated vaults across India.
Our certification framework covers purity verification, vault custody, digital record-keeping, and third-party auditing — ensuring that your gold is real, traceable, and safe at every stage.
All gold meets Bureau of Indian Standards hallmarking norms
24K gold, independently assayed and verified
Stored with SEBI-regulated custodians
Independent third-party audits every year
02 Gold Purity Standards
PerPayGold deals exclusively in 24-karat gold of the highest purity. Our purity standards are non-negotiable and verified at multiple stages:
- Fineness: All gold held is 999.9 fine (24K), meaning 99.99% pure gold with less than 0.01% impurities
- LBMA-Grade Bars: Physical gold bars sourced conform to London Bullion Market Association (LBMA) good delivery standards
- XRF Testing: Each batch undergoes X-ray fluorescence (XRF) testing at the time of procurement to independently verify purity
- Fire Assay: For large inflows, a fire assay test is conducted by a NABL-accredited laboratory to confirm metal composition
- No Recycled or Secondary Market Gold: PerPayGold only procures gold from LBMA-listed refiners — never from unverified secondary sources
03 BIS Hallmarking
All physical gold delivered to customers by PerPayGold — in the form of coins or bars — carries the Bureau of Indian Standards (BIS) hallmark as mandated under the BIS (Hallmarking) Regulations, 2018.
The BIS hallmark on our gold contains the following four components:
04 Vault & Custodian Certification
All digital gold purchased on PerPayGold is backed by physical gold held in secure, insured vaults operated by SEBI-regulated custodians. Key details of our custodial arrangement:
- Custodian Partner: Gold is held with a registered custodian approved under the SEBI (Custodian of Securities) Regulations, 1996
- Segregated Holdings: Customer gold is held in segregated accounts and is never commingled with PerPayGold's proprietary assets
- Insurance Cover: All gold in custody is fully insured against theft, natural disaster, and transit risks through a Lloyds of London-backed policy
- Vault Locations: Vaults are located in Tier-1 Indian cities and comply with RBI-grade physical security standards
- 1:1 Backing: Every gram of digital gold issued is backed by exactly one gram of physical gold held in custody — no fractional reserves
05 Digital Certificate
Every gold purchase on PerPayGold generates a Digital Purchase Certificate — a tamper-proof, blockchain-anchored record of your gold ownership. This certificate is:
- Automatically issued to your registered email within 5 minutes of a successful purchase
- Also accessible at any time from your PerPayGold account under "My Holdings → View Certificate"
- Anchored to a distributed ledger, making it immutable and independently verifiable
Your Digital Certificate includes the following information:
| Field | Details |
|---|---|
| Certificate ID | Unique alphanumeric identifier for each transaction |
| Account Holder Name | KYC-verified name of the registered user |
| Gold Quantity | Weight in grams (up to 4 decimal places) |
| Purity | 999.9 fine / 24K |
| Purchase Rate | Live market rate at time of transaction (₹/gram) |
| Transaction Date & Time | IST timestamp of purchase confirmation |
| Custodian Reference | Vault allocation ID linked to physical holding |
| Issuing Authority | PerPayGold Pvt. Ltd., with digital signature |
06 Third-Party Audits
To maintain the highest level of transparency, PerPayGold subjects its gold reserves, digital records, and operational processes to independent third-party audits on a regular basis:
- Annual Vault Audit: A NABL-accredited auditing firm physically inspects and weighs all gold held in custody against digital records — conducted every financial year
- Quarterly Reconciliation: Internal reconciliation of digital balances vs. physical holdings is performed every quarter and reviewed by our Board Audit Committee
- Technology Audit: Our platform and blockchain certificate infrastructure undergoes an annual IS/IT security audit by a CERT-In empanelled auditor
- Regulatory Filing: Audit findings are disclosed to the relevant regulatory authority as required under applicable law
07 Physical Gold Assurance
When customers choose to convert their digital gold into physical gold (coins or bars), PerPayGold provides the following assurances:
08 Regulatory Compliance
PerPayGold operates in full compliance with applicable Indian laws and regulations governing digital gold, precious metal trading, and financial services:
| Regulation / Standard | Compliance Status | Governing Body |
|---|---|---|
| BIS Hallmarking (Mandatory) – Gold & Gold Alloy | ✓ Compliant | Bureau of Indian Standards |
| Prevention of Money Laundering Act (PMLA) | ✓ Compliant | Financial Intelligence Unit (FIU-IND) |
| KYC / AML Norms | ✓ Compliant | RBI / SEBI |
| Consumer Protection Act, 2019 | ✓ Compliant | Dept. of Consumer Affairs |
| Information Technology Act, 2000 (Data Security) | ✓ Compliant | MeitY / CERT-In |
| GST on Gold Transactions (3% GST) | ✓ Compliant | GSTN / Ministry of Finance |
| Custodian of Securities Regulations, 1996 | ✓ Compliant | SEBI |
09 Fraud & Counterfeit Protection
PerPayGold employs a multi-layered approach to prevent fraud, counterfeiting, and misrepresentation in all gold transactions:
- Mandatory KYC: All users must complete video KYC before purchasing or redeeming gold — preventing identity fraud and fictitious accounts
- Blockchain-Anchored Records: Each transaction and certificate is written to an immutable distributed ledger, making retroactive tampering impossible
- Serial Number Tracking: Every physical gold item has a unique serial number tied to the customer's account — enabling end-to-end chain of custody
- Real-Time Fraud Monitoring: Our platform employs AI-driven transaction monitoring to flag anomalous purchase patterns for manual review
- No Gold Without KYC Verification: Physical gold dispatch is only authorised after the delivery address and identity are verified against the KYC record on file
10 Verify Your Certificate
You can verify the authenticity of your Digital Purchase Certificate or your physical gold's hallmark through the following methods:
11 Contact Us
For queries related to certificates, gold purity, vault custody, or regulatory compliance, please reach out through the channels below:
assurance@perpaygold.com
compliance@perpaygold.com
security@perpaygold.com
Available 24/7 via the Help section in the PerPayGold app